Quicken Loans Complaints

Quicken Loans Complaints

Quicken Loans has had 935 BBB Complaints in the last 3 years. View Quicken Loans BBB Complaints Here.

They have had 603 consumer affairs complaints. View Consumer Affairs Complaints Here.

 

I am Local, Experienced, and Faster than Quicken Loans. Please give me a call to Compare Rates and Fees.

Nine times out of Ten I have a lower rate that Quicken Loans.
100% of the time my closing costs are lower than quicken loans.

No upfront fees! Quicken loans charges a Upfront $400 to $500 Application fee just to get started.

No Bait and Switch

 

Call me or Apply Now to get Started.

 

One Such Quicken Loans Complaint is:

Pamela of San Antonio, TX on Sept. 18, 2012

During the initial online chat, they asked for a credit card twelve times to process the application fee, which is allegedly returned at closing. Everything went quickly for about a week, then nothing. I got approved, did appraisal and appraised $35,000 lower than my current mortgage company. Once the appraisal came in lower, stopped communicating altogether. Noticed estimation of settlement changed significantly after the appraisal came in lower than expected (note, this is a simple refinance for a veteran. No money coming out, strictly a wash that reduces interest), I called and emailed broker continuously to get answers on changes to settlement. No response.

I waited two weeks, no response after multiple contacts. Finally, they sent an email to all parties asking for application to be cancelled due to non-communication. I got a response, “But you are approved” via email. No phone call. That was over a week ago, still no phone call. I’ll close on Friday with Chase – it took 16 days total. No application fee, no out of pocket, etc. Do not recommend this company, especially for veterans who don’t deserve to be treated this way.

Check out the cull complaint here http://www.consumeraffairs.com/finance/quicken_loans_mortgage.html

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